Support

Resending License Key

Lost your license information?

Fill the Resending form to have your license key emailed again to you.

Upgrading to Photomatix Pro 5

To check your eligibility for upgrading to Photomatix Pro 5, see the upgrade info page.

Email Support

Customer Service:
Technical Support:

Online Chat

The quickest way to contact us.
Click on the icon to start chatting.

For queries on a licensing, registration or ordering issue, you can expect an answer within 24 hours.  For other queries, you should receive a reply within one to two business days, depending on the query's complexity.

If you haven't received a reply within that timeframe, please check your spam folder.  If you can't find our reply there either, please email us from another email address.

Live Chat Support available:

Monday - Thursday: 2 pm to 8 pm PST  (21:00 - 03:00 GMT)

Saturday - Sunday: 5 am to 11 am PST  (12:00 - 18:00 GMT)